Troubleshooting - Table of Contents This article serves as a table of contents for all Administration-related articles to simplify navigation of these sections.
Articles in this section describe troubleshooting tasks related to Machine Boot.
This article details linux administration tasks necessary if a Linux kernel update results in an inability for ggRock to function.
This article describes a scenario in which client PCs fail to boot due to an incorrect IP address.
ggRock Client Machine boot stuck on "Nothing to boot: No such file or directory"
Secure Boot Violation Invalid signature detected. Check Secure Boot Policy in Setup Reset/Clear Cryptographic Keys Disable Secure Boot
Connection timed out (http://ipxe.org/4c126092) No more network devices
Could not locate boot server
No boot filename received
proxyDHCP offers were received. No DHCP offers were received.
No DHCP or proxyDHCP offers were received.
Media test failed check cable
ggRock Client Machine boot stuck on "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key"
Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key BIOS Configuration ggRock Server Check
This article aims to help users understand why powering up their entire center through ggRock does not always result in all PCs turning on
Empty UI but PCs boot, console displays "Failed to add dependency on libvirtd, ignoring: Unknown error -22"
systemd: /lib/systemd/system/ggrock.service:3: Failed to add dependency on libvirtd, ignoring Unknown error -22
This article details processes for clearing space in an array that is full in order to restore ggRock functions.
Powering on multiple systems
Articles in this section describe troubleshooting tasks related to the Windows Operating System running on your Machines.
This article describes a scenario in which .NET Framework 3.5 can't be installed due to Windows Updates being disabled (which is required).
This article describes an issue where Windows prompts for Activation, which, which may be visible over the ggLeap (or other application) UI.
Articles in this section describe troubleshooting tasks related to the ggRock Server Application.
This article describes a workaround and a solution to an issue which might prevent access to the ggRock Web UI.
This article describes a scenario where the root filesystem is full, resulting in Web UI inaccessibility and failure to boot Machines.
After a new installation of ggRock, unable to change password or log in due to being returned to the initial login screen (0.1.853 ONLY)
Change password screen appears briefly when logging in the first time on a new ggRock install, however the password cannot be changed.
License Inactive - Expired appears in the ggRock Web UI. PCs will not PXE boot to ggRock successfully.
Articles in this section describe troubleshooting tasks related to your network.
Booting Many ggRock Machines at Once Results in a large portion of the PCs not loading data on boot (files missing on System and Games drives)
Articles in this section describe troubleshooting tasks related to Machine and Server Hardware.
This article describes a scenario which resulted in ggRock Machine hangs, blue screens, and general instability.
A black screen with only a mouse cursor is displayed
BIOS Update results in failure to boot to ggRock
This article aims to help users resolve any issues with server or client NICs being stuck on using 10/100 Mb instead off full 1Gb and above
This article aims to help users troubleshoot Detected Hardware Unit Hang errors that usually lead to heavy performance impact on client PCs
Articles in this section describe troubleshooting tasks related to Games.
This article is created with the goal to help users experiencing their center CoD:Warzone accounts being shadowbanned troubleshoot the cause
This article describes a (yet-unresolved) issue which corresponds to the installation of the Esportal software on a ggRock-managed Machine.
Articles in this section describe troubleshooting tasks related to the ggLeap ESports Management Software.
Boot Loop With ggLeap Message "Restarting machine because an application update or other critical settings have been changed"
This article describes issues related to Counter-Strike: Global Offensive and ggLeap statistics gathering.