How to Lock/Unlock a User Account Prevent a user from logging in to a PC.
If you are having problems with any user and would like to prevent them from temporarily logging in to a PC in your center, make sure to follow the steps below:
Lock a user's account
-Search for the user name on the Dashboard and click "View Profile".
-In the user's profile, click "More actions" and select "Lock Account".
Click "Lock" in the confirmation window that will appear.
NOTE: Once the account is locked, the user should not be able to log in to any PC after doing the above steps.
Unlock a user's account
-Search for the user name on the Dashboard and click "View Profile".
-In the user's profile, click "More actions" and select "Unlock Account".
-Alternatively, you can also click "Unlock account" in the middle of the user's profile.
NOTE: A green "Success" notification will appear on the upper right side of the screen will confirm that you have locked/unlocked the user's account.
