Group 65
Go to ggCircuit
All Collections
ggLeap User Manual
ggLeap User Manual
Articles and tutorials explaining how to setup and use ggLeap functionality
91 articles in this collection
Written by
Jason McIntosh,
Tristam Janus Sales,
and
Martin Morales
How to Install ggLeap to ggRock Client
Written by
Tristam Janus Sales
Updated over a week ago
Activity Tracker
Activity Tracker overview
Know what's going on in your center with this feature.
Written by
Jason McIntosh
Updated yesterday
Downloading a CSV from the Activity Tracker
Download specific data from the activity tracker to analyze data trends
Written by
Jason McIntosh
Updated yesterday
Activity Tracker filters overview
Written by
Jason McIntosh
Updated over a week ago
Client Customization
Customizing the Task Bar
Task Bar functions and customization.
Written by
Jason McIntosh
Updated over a week ago
How to add client logo and side panel images to ggLeap client
Customizing the client banners to promote specials events and more!
Written by
Tristam Janus Sales
Updated over a week ago
How to setup permanent "Guest mode" to a client PC
This will enable client PC to be accessible to users without the need to login.
Written by
Martin Morales
Updated yesterday
Client Orders
How customers create client orders
Steps done by the users for making orders from the client PC's
Written by
Jason McIntosh
Updated over a week ago
Processing Client Order from the Web Admin
We made things easier for your customers to make a purchase without having to leave their seat.
Written by
Jason McIntosh
Updated over a week ago
Configuring games and apps
Enable apps to appear in client PCs
Written by
Jason McIntosh
Updated over a week ago
Choosing which games should appear on your client PCs
Written by
Jason McIntosh
Updated over a week ago
Enabling a game launcher in the client
Use this guide to enable any game launchers you want to utilize in your client PCs.
Written by
Jason McIntosh
Updated over a week ago
Enabling the ESEA Client
Written by
Jason McIntosh
Updated over a week ago
Games and apps overview
Overview of the functions within the "Games/Apps" area of the web admin.
Written by
Martin Morales
Updated over a week ago
How to add games or apps in the catalog
If a game doesn't exist in our catalog this is how you can add and customize your own.
Written by
Tristam Janus Sales
Updated over a week ago
Setting up Discord in ggLeap
Written by
Jason McIntosh
Updated over a week ago
What are additional parameters?
Written by
Tristam Janus Sales
Updated over a week ago
How to force Incognito Mode on Google Chrome
This will force Google Chrome to launch on Incognito mode
Written by
Tristam Janus Sales
Updated over a week ago
Console Management
Console List Overview
Written by
Jason McIntosh
Updated over a week ago
How to add new console in the Dashboard
Written by
Jason McIntosh
Updated over a week ago
Editing or deleting a console
Written by
Jason McIntosh
Updated over a week ago
Deleting a Console
Written by
Jason McIntosh
Updated over a week ago
Logging in a User to a Console
Applying customers to consoles so their time gets tracked.
Written by
Jason McIntosh
Updated over a week ago
Financial Reports and Statistics
Report Configuration Overview
This article provides information about the report configuration.
Written by
Tristam Janus Sales
Updated over a week ago
How to set up Post Pay
Written by
Jason McIntosh
Updated over a week ago
ggLeap Basics
How can I quickly see time to logout?
Written by
Martin Morales
Updated over a week ago
Checking notifications in the ggLeap web admin
Pertinent news and information is shared here to our network of esports centers.
Written by
Jason McIntosh
Updated over a week ago
Installing the ggLeap client for the first time
Written by
Tristam Janus Sales
Updated over a week ago
ggLeap Settings
Use of the Computer Idle Timeout
Written by
Jason McIntosh
Updated over a week ago
Enabling Shift Management
If your center tracks shifts, this is where you decide the requirements.
Written by
Jason McIntosh
Updated over a week ago
Security policy overview
Written by
Martin Morales
Updated over a week ago
Toggling Web Admin Themes (Day/Night)
Written by
Jason McIntosh
Updated over a week ago
Game Management
How to setup age rating for a game
Written by
Jason McIntosh
Updated over a week ago
Enabling the Heroes of Newerth (HoN)
Written by
Tristam Janus Sales
Updated over a week ago
Game License Management
Creating A License Pool
Using license management to utilize in-house accounts for popular games.
Written by
Tristam Janus Sales
Updated over a week ago
Adding license to an existing license pool
Written by
Martin Morales
Updated over a week ago
How do I connect games with a license pool?
Configure games to utilize house accounts for customers.
Written by
Jason McIntosh
Updated over a week ago
Setting up ggLeap's global game licenses
ggLeap provides game licenses on select titles to add to your games library.
Written by
Jason McIntosh
Updated over a week ago
Getting Started with ggLeap
Using the Dashboard PC graphical view
Written by
Jason McIntosh
Updated over a week ago
Financial configuration overview
Set up your center's payment methods, tax calculation and more.
Written by
Jason McIntosh
Updated over a week ago
ggLeap Client
How to update ggLeap client version
Written by
Martin Morales
Updated over a week ago
Checking time left and fuel gauge information
Written by
Jason McIntosh
Updated over a week ago
PC and User Groups
Creating User Groups (membership)
How to create user groups or memberships to apply special discounts or prices
Written by
Martin Morales
Updated over a week ago
Applying users to user groups
Written by
Jason McIntosh
Updated over a week ago
How to setup PC groups
Written by
Martin Morales
Updated over a week ago
PC Management
Dashboard Overview
A brief description of functionalities within the Dashboard
Written by
Jason McIntosh
Updated over a week ago
Explanation of PC status
Determine what is happening to a PC in the Dashboard by looking at its color.
Written by
Jason McIntosh
Updated over a week ago
How to select multiple PCs and perform action on them
Written by
Jason McIntosh
Updated over a week ago
Utilizing the reservation system
Written by
Martin Morales
Updated over a week ago
Remote PC access from the web admin
Access a client PC through the ggLeap web administrator.
Written by
Jason McIntosh
Updated over a week ago
How to put a client PC in admin mode (Windows desktop)?
Written by
Martin Morales
Updated over a week ago
How to lock a PC
Use this feature to prevent access to the client PCs.
Written by
Jason McIntosh
Updated over a week ago
What IP whitelist in Client Configuration is for?
Written by
Jason McIntosh
Updated over a week ago
Point of Sale
Stock control overview
Use this feature to monitor availability of products being sold in your center.
Written by
Jason McIntosh
Updated over a week ago
How to make a product available in Stock Control
Written by
Jason McIntosh
Updated over a week ago
Making a product available in the client shop and quick sale
Written by
Jason McIntosh
Updated over a week ago
Adding Snacks to inventory
Creating products for the ggLeap web admin and client shop.
Written by
Jason McIntosh
Updated over a week ago
Add/Withdraw Money
How to add or withdraw money from a user balance.
Written by
Jason McIntosh
Updated over a week ago
Configuring POS pricing for game time offers
Customize time offers based on your center's needs.
Written by
Jason McIntosh
Updated over a week ago
Configuring POS pricing for standard pricing (e.g. 1 Hour Gaming Time)
Written by
Jason McIntosh
Updated over a week ago
How do I add/remove time without using an offer?
Options provided to apply time needs without an offer in place.
Written by
Tristam Janus Sales
Updated over a week ago
How to process orders from Client
Written by
Jason McIntosh
Updated over a week ago
Setting up and using "Quick Sell"
Quick sell allows you to reference popular products for faster checkout.
Written by
Jason McIntosh
Updated over a week ago
Making a product available for stock control
Keeping track of product inventory through the ggLeap web admin
Written by
Jason McIntosh
Updated over a week ago
Full/Partial refund of a transaction
Written by
Jason McIntosh
Updated over a week ago
Utilizing categories in Inventory management
Organize your offers and products by category
Written by
Jason McIntosh
Updated over a week ago
Prize Redemption
Adding Prizes to the Vault
Provide player incentives by creating prizes that they can redeem.
Written by
Jason McIntosh
Updated over a week ago
How to create a prize from an existing item
Save time creating prizes by using existing items in your inventory
Written by
Tristam Janus Sales
Updated over a week ago
Troubleshooting
How do I relaunch ggLeap from admin mode?
Written by
Tristam Janus Sales
Updated over a week ago
How do I upgrade ggLeap with PXE server?
Written by
Jason McIntosh
Updated over a week ago
League of Legends crashing issues
Here are some options to aid with League of Legends problems.
Written by
Jason McIntosh
Updated over a week ago
Origin game shows "Activation Required" message on Origin launcher
Written by
Tristam Janus Sales
Updated over a week ago
PCs are identifying as the same after cloning, how can I fix this?
Written by
Jason McIntosh
Updated over a week ago
The web administrator is not loading, what can I do?
Troubleshooting issues related to the web admin.
Written by
Martin Morales
Updated over a week ago
Interface is not on full screen, or has black borders
ggLeap not on Fullscreen, Low Resolution, Has Black Borders
Written by
Tristam Janus Sales
Updated over a week ago
User Management
How to search for a user
Written by
Jason McIntosh
Updated over a week ago
How to register a free play guest user
Written by
Jason McIntosh
Updated over a week ago
Creating a new user
Steps on adding a new user
Written by
Jason McIntosh
Updated over a week ago
Adding gaming time to an existing user
Written by
Jason McIntosh
Updated over a week ago
Remote Login of a User
Completing a user login from the web administrator
Written by
Jason McIntosh
Updated over a week ago
Resetting a user's password
Written by
Jason McIntosh
Updated over a week ago
Completing A Post Pay Guest Session
Closing out a guest session where money is owed.
Written by
Jason McIntosh
Updated over a week ago
How to Lock/Unlock a User Account
Prevent a user from logging in to a PC.
Written by
Jason McIntosh
Updated over a week ago
User profile overview
Detailed information of what you can see when viewing a user's profile.
Written by
Jason McIntosh
Updated over a week ago
Web Admin Settings
Web admin settings overview
Information on features of the web admin that can be toggled on/off.
Written by
Martin Morales
Updated over a week ago
Customizing & Configuring User Details
Written by
Jason McIntosh
Updated over a week ago
Where can I change the ggLeap Sounds?
Customize the ggLeap client with your own sound files.
Written by
Jason McIntosh
Updated over a week ago
Applying Language Settings
Written by
Jason McIntosh
Updated over a week ago
How to add center information to receipt
Customizing your center information for printed receipts
Written by
Jason McIntosh
Updated over a week ago
Client general settings overview
Overview of client configuration sections and what they do
Written by
Jason McIntosh
Updated over a week ago
Employee Management
Employees overview
Definitive guide on adding or editing employee username for the web admin
Written by
Jason McIntosh
Updated over a week ago