Troubleshooting - Boot

Articles in this section describe troubleshooting tasks related to Machine Boot.

ggRock Machines missing from Machines tab after Linux Kernel Update - HTTP 5xx Server Error No More network devices

This article details linux administration tasks necessary if a Linux kernel update results in an inability for ggRock to function.

ggRock VM boot stuck on "Booting from SAN device 0x80"

How to update network configuration using the ggRock Image Creation Tool

ggRock Client Machine boot stuck on "Filename: http://xxxxxxxx... [connecting]

This article describes a scenario in which client PCs fail to boot due to an incorrect IP address.

ggRock Machine Boot stuck on "Could not boot image: Error 0x3d222083"

ggRock Client Machine Blue Screen - "inaccessible boot device"

ggRock Client Machine boot stuck on "Start PXE over IPv4"

ggRock Client Machine boot stuck on "Nothing to boot: No such file or directory"

ggRock Client Machine boot stuck on "Nothing to boot: No such file or directory"

ggRock Machine Secure Boot Violation when booting with a UEFI BIOS

Secure Boot Violation Invalid signature detected. Check Secure Boot Policy in Setup Reset/Clear Cryptographic Keys Disable Secure Boot

ggRock Client Machine boot stuck on "No more network devices"

Connection timed out (http://ipxe.org/4c126092) No more network devices

ggRock Client Machine boot stuck on "Could not locate boot server."

Could not locate boot server

ggRock Client Machine boot stuck on "No boot filename received."

No boot filename received

ggRock Client Machine boot stuck on "proxyDHCP offers were received. No DHCP offers were received."

proxyDHCP offers were received. No DHCP offers were received.

ggRock Client Machine boot stuck on "No DHCP or proxyDHCP offers were received."

No DHCP or proxyDHCP offers were received.

ggRock Client Machine boot stuck on "Media test failed, check cable."

Media test failed check cable

ggRock Client Machine boot stuck on Windows loading icon (spinning dots)

ggRock Client Machine boot stuck on "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key"

Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key BIOS Configuration ggRock Server Check

Powering on all Machines in the center only results in a few being turned on

This article aims to help users understand why powering up their entire center through ggRock does not always result in all PCs turning on

Empty UI but PCs boot, console displays "Failed to add dependency on libvirtd, ignoring: Unknown error -22"

systemd[1]: /lib/systemd/system/ggrock.service:3: Failed to add dependency on libvirtd, ignoring Unknown error -22

ggRock Client Machine boot stuck, Array Full

This article details processes for clearing space in an array that is full in order to restore ggRock functions.

Powering on all Machines in the center only results in a few being turned on

Powering on multiple systems

Troubleshooting - Windows

Articles in this section describe troubleshooting tasks related to the Windows Operating System running on your Machines.

Cannot install .NET Framework 3.5

This article describes a scenario in which .NET Framework 3.5 can't be installed due to Windows Updates being disabled (which is required).

ggRock Machine Displays "Activation Required" - How to Activate Windows

This article describes an issue where Windows prompts for Activation, which, which may be visible over the ggLeap (or other application) UI.

Troubleshooting - ggRock

Articles in this section describe troubleshooting tasks related to the ggRock Server Application.

ggRock Troubleshooting

Cannot access ggRock Web UI, This site can't be reached

This article describes a workaround and a solution to an issue which might prevent access to the ggRock Web UI.

Cannot boot one system, unable to delete from ggRock Web UI

Cannot delete old snapshots to free up space (Internal Server Error)

Cannot log into the ggRock Web UI

When using a RAID 5 Array, space is not displayed appropriately in the ggRock Web UI Array Tab

ggRock Server Unreachable, ZFS crashing, ggrock-linux-configurator not updating IP

Can't apply writeback "Keeping writeback for an old snapshot is not allowed"

ggRock Web UI Inaccessible, ggRock Client Machines will not boot (Advanced)

This article describes a scenario where the root filesystem is full, resulting in Web UI inaccessibility and failure to boot Machines.

ggRock indicates a VM is running when it is not, cannot control VM, internal server error

Unable to locate target IQN errors in ggRock log

After a new installation of ggRock, unable to change password or log in due to being returned to the initial login screen (0.1.853 ONLY)

Change password screen appears briefly when logging in the first time on a new ggRock install, however the password cannot be changed.

ggRock License Inactive - Expired

License Inactive - Expired appears in the ggRock Web UI. PCs will not PXE boot to ggRock successfully.

Troubleshooting - Network

Articles in this section describe troubleshooting tasks related to your network.

Slow machines and freezes - Network Cable Issue

Booting Many ggRock Machines at Once Results in a large portion of the PCs not loading data on boot (files missing on System and Games drives)

ggRock Machines consume twice the IP addresses. Double provisioning of IP addresses for ggRock

Troubleshooting - Hardware

Articles in this section describe troubleshooting tasks related to Machine and Server Hardware.

ggRock Client Machine has either minor hardware differences, or has the same hardware but requires re-installing drivers to function

ggRock Client Machine Blue Screen "IO1_INITIALIZATION_FAILED"

Network Driver and RAM Issues

This article describes a scenario which resulted in ggRock Machine hangs, blue screens, and general instability.

ggRock Client Machine Used to Build Image - Cannot Boot to System Image

Realtek 9.1.410.2015 Driver Renders Windows 10 20H2 Installation Unusable

ggRock System Image Windows Driver Installation (Missing Device Drivers)

ggRock Client Machine Black Screen with Mouse Cursor Only

A black screen with only a mouse cursor is displayed

BIOS Update Troubleshooting

BIOS Update results in failure to boot to ggRock

NIC stuck on 10/100 speed

This article aims to help users resolve any issues with server or client NICs being stuck on using 10/100 Mb instead off full 1Gb and above

Detected Hardware Unit Hang

This article aims to help users troubleshoot Detected Hardware Unit Hang errors that usually lead to heavy performance impact on client PCs

Troubleshooting - Games

Articles in this section describe troubleshooting tasks related to Games.

ggRock Machines Have Incorrect Drive Letter for Games Image

Call of Duty: Warzone accounts shadowban using ggRock

This article is created with the goal to help users experiencing their center CoD:Warzone accounts being shadowbanned troubleshoot the cause

Esportal AntiCheat Causes Systems Freezes and Slowness

This article describes a (yet-unresolved) issue which corresponds to the installation of the Esportal software on a ggRock-managed Machine.

Troubleshooting - ggLeap

Articles in this section describe troubleshooting tasks related to the ggLeap ESports Management Software.


ggRock Client Machine Boot Loop With ggLeap Message "Restarting machine because an application update or other critical settings have been changed"

Boot Loop With ggLeap Message "Restarting machine because an application update or other critical settings have been changed"

Counter-Strike: Global Offensive - Trust Factor Issues - ggLeap Client

This article describes issues related to Counter-Strike: Global Offensive and ggLeap statistics gathering.

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