Set up UEFI Windows Image

Set up Legacy Windows OS Image

Set up multiple Client Machine models

Introduction

 We recognize that our users can use a variation of hardware setups in their centers and want to take steps towards making the process of making all of them working with ggRock simpler and more robust. ggRock Image Creation tool (ggRock IC for short) is our first step. Here are the issues it solves:

  1. Windows being stuck in a loading loop due to network drivers incompatibility
  2. Avoiding having several System Images for different motherboard/NICs setups
  3. Any other issues that you can face when using our ready-made image that can be found in Installation Manual: Step 4. Prepare System Image

Please find detailed instructions on how you can create your very own System Image.
Important! This IC tool does not allow you to mitigate issues with GPU drivers being incompatible. For the time being you will need to create separate System Images for this case.

Tool Download

You can download the latest version of ggRock Image Creation tool here.

Clean Windows installation

First prerequisite is to make a clean Windows installation with as few error-causing factors as possible. These steps are not strictly necessary but are highly recommended and we don’t guarantee long-living and stable performance if these are not followed.

  1. Get a clean hard drive (HDD/SSD will do fine)
  2. Put it in the client machine
  3. Create installation USB. Open the downloaded ISO file and copy them over to the usb stick. Stick should be NTFS-formatted. You can also do Rufus installation if you are comfortable. Download Windows 1809 here.
  4. Start installation in legacy (not UEFI) mode (set it in BIOS)
  • Make sure you use single system partition (attach or erase everything so there is only one partition left, expanding is also an option)
  • When setting up windows, use local account

Creating System Image for one type of machines

If your store is only running one type of machines, specifically, if all of your Machines run the same Motherboard (or the same external NIC) then you can follow these steps:

1. Get a physical disk and install Windows on the 1st machine, then install our ggRock IC tool. In the tool, press "Configure and restart"

2. Boot the Windows again, launch ggRock IC tool and press "Create" when specifying the VHD path (on the external drive, supposedly)

3. Import the VHD obtained to ggRock under Images -> Add from Disk

Creating System Image for two and more types of Machines

If your store is only running one type of machines, specifically, if any of your Machines run different Motherboards (or Motherboards with different NICs) then you can follow these steps: 

1. Get a physical disk and install Windows on the 1st machine, then install our ggRock IC tool. In the tool, press "Configure and Restart"

2. Boot the Windows on the 1st Machine again, launch ggRock IC tool and verify that your driver appears under “Configured Network Adapters”:

3. Insert the same physical disk in a 2nd machine, it will boot into Windows. Launch ggRock IC tool. You shall see a different NIC entry under "Boot Network Adapter", and see the NIC from your previous machine under "Configured Network Adapters"

4. Press "Configure and Restart"
5. Repeat steps 3-4 on all machines you need to work from the same System Image
6. On the last machine, refer to step (2) - you should see all NICs configured.
7. Press  "Create" when specifying the VHD path (on the external drive, supposedly)
8. Import the VHD obtained to ggRock under Images -> Add from Disk

Did this answer your question?