> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ggcircuit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Remote PC access from the web admin

Access a client PC through the ggLeap web administrator.


-In the **list view**, select the PC to be remoted in Dashboard then click the three-dot button on the far right side of the chosen PC. On the menu, select Advanced > Remote access.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/f/d/6/afd6941e8bc7d800/undefined-mar-29-2025-08-14-49_5kbnsm.png)

-In **graphical view**, click the PC to be remoted. On the menu, select the PC Name > Advanced > Remote access.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/f/d/6/afd6941e8bc7d800/undefined-mar-29-2025-08-14-49_irh2lo.png)

-The Remote access window will pop-up, click "Full Image" to view the TeamViewer credentials.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/f/d/6/afd6941e8bc7d800/undefined-mar-29-2025-08-14-49_qb4vjm.png)

-Open your TeamViewer and enter the Partner ID then click "Connect".

![](https://storage.crisp.chat/users/helpdesk/website/-/a/f/d/6/afd6941e8bc7d800/undefined-mar-29-2025-08-14-50_6q3fg2.png)

-The TeamViewer Authentication window will appear. Enter the password and click "Log On".

![](https://storage.crisp.chat/users/helpdesk/website/-/a/f/d/6/afd6941e8bc7d800/undefined-mar-29-2025-08-14-49_a8967g.png)

4. Now you have remote access to the client PC using TeamViewer.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/f/d/6/afd6941e8bc7d800/undefined-mar-29-2025-08-14-50_e07rrt.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/a/f/d/6/afd6941e8bc7d800/downloadsintercomcdncomio17695_1q1rrwj.png)

**NOTE:** *You must have a* [*TeamViewer*](https://www.teamviewer.com/) *subscription to fully use the Remote Access feature.*

*You must also have TeamViewer installed on the client PC for this feature to work.*

![](https://storage.crisp.chat/users/helpdesk/website/-/a/f/d/6/afd6941e8bc7d800/downloadsintercomcdncomio17695_18vt0lg.png)